“Was very fun… only disappointment was we booked from 2-6 as the park closed at 6 but at 5:30 they were rushing us out of the water to go wait for the bus. If u pay for 4 hours that’s what u should get and the bus should go around that time not rush u out”

“Overall, the trip was a great time with family. Luis and Franklin were awesome guides. They do their best to make the most out of the trip they take you on. Fishing was a good ride along the shore. The snorkeling reef was okay but not pheRead more”

“Absolutely amazing! Not sure if it changes but we went in November, this ticket gets you to all the main activities and more. They were very accommodating to ensure we did everything, they got us a 2pm taxi so we could finish and even took us to KFC on the way back for a small tip. 9-1 can be a bit pressed for time with how much there is to do and set up and safety check etc so I wouldn’t daly and head quickly to where directed and if busy ask if there’s another activity free to do in the meantime. Wasn’t a buffet so dunno where people are…”

“The excursion and activities itself were excellent. Communication was great and the transfer arrived on time. We paid for the Jet Skiing and got access to the small waterpark, zip lining and pool. Those were all incredible. The jet skis were so cool, the hosts were incredibly friendly and accommodating considering we spoke very limited Spanish. This truly would’ve been a 5 star review, however, we ordered food and drinks at the small restaurant in the park. Now the food itself actually tasted incredible, was cooked quickly, portion sizes are very big, it’s very cheap, and the server was super friendly. However I couldn’t finish the entire pizza to myself…”

“Customer service was horrible by the he she at the front desk very argumentative and rude…every time I asked a question about the pick up I was blew off and acted as if I never said anything”

“There was no experience, paid in full, never picked me up. Didn’t answer phone until five hours later, customer support tried to convince us to sit and wait. Sat outside for an hour waiting to be picked up. Still waiting on my refund”